GDPR
Protection of personal data
This information on the protection of personal data and privacy applies to you and your personal data because you are our customer. Our company acts as an operator when processing your personal data.
We want to explain to you how we will use personal data that we obtain from you or from third parties during the duration of your contractual relationship or after its termination.
With this document, we also want to fulfill our obligation to provide information according to Art. 13 Regulations of the European Parliament and the Council (EU) no. 2016/679 of April 27, 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation) and Act No. 18/2018 Coll. of November 29, 2017 on the protection of personal data and on the amendment of certain laws
Operation:
Tel.: 052 / 446 81 65
Company manager:
Miroslav Mackulin
M: +421911 273 488
E: centrumzlaby@gmail.com
W: www.rzcrocus.sk
W: www.centrumzlaby.sk
1. Types of personal data
We process the following data:
Personal contact information. For example, your name, surname, address of permanent residence, address for sending documents, email address, contact telephone number, OP/or passport number, social security number, academic degree, date of birth.
Work contact details. For example, the address of the company you represent, work email address and phone number.
Contract data. For example, the content of the contract concluded with our company, including all its amendments, the range of services provided, the type of end device, its designation.
Information about family members and family members. For the purpose of inclusion in privileged groups of customers.
Payment information. As e.g. bank account number and amount of charged services.
Correspondence and Communication Data. As e.g. email correspondence, Internet data transmissions and IP address.
Access rights. Your access rights to various applications within the company's IT infrastructure.
Information regarding security. As e.g. your access card number, information about whether you are in the building.
2. Purposes and objectives of data processing
We will process your data for the following purposes:
Provision of accommodation services. We must ensure the registration of accommodated guests in accordance with special regulations. The legal basis is the fulfillment of the legal obligation of the operator.
Loyalty program. Customer records and sending news about the latest offers and services associated with membership in our VIP program. The legal basis is the contract concluded between us and the legitimate interest of the operator.
Direct marketing. We deal with how to improve your stay with us and the development of our services by creating tailor-made offers. The legal basis is the legitimate interest of the operator.
Taxes and accounting. For the purpose of fulfilling the obligations arising from the tax law and other regulations connected with financial fulfillment, we are obliged to process certain personal data. The legal basis is the fulfillment of legal obligations.
Security and threats to operations and networks. We check the functionality, security and stability of the operation of our network, of which you are a participant. The legal basis is the fulfillment of legal obligations and the legitimate interest of the operator. The legal basis is the legitimate interest of the operator
Resolution of disputes and investigation of offences. We may process personal data for the purposes of resolving disputes, complaints or legal proceedings, or if we suspect an offense that we would like to investigate further. The legal basis is the fulfillment of legal obligations and the legitimate interest of the operator.
Compliance with the law. We may need to process your personal data to comply with the law (eg matching your name with names on so-called designated party lists and complying with the Money Laundering Act) or to comply with a court order.
Marketing consents. Other data may also be used, but only on the basis of special consents that we will request from you in advance. The legal basis is the consent we obtained from you.
Customer administration. We keep records of all our customers and their services. Based on the analysis of our records, we also make strategic decisions on offers for our customers. The legal basis is the contract concluded between us and the legitimate interest of the operator.
3. Who has access to your data
The operator may share your data with third parties under the following circumstances:
We may share your personal data with other third parties acting on our behalf, for example with a service provider. In such cases, these third parties may use your personal data only for the purposes described above and only in accordance with our instructions. We have contractually obliged them to comply with the safety instructions regulated by law.
Our employees will have access to personal data. Access is granted only to those who need it in their work for the above-mentioned purposes, and only if the employee is bound by a duty of confidentiality.
If required by law or court order, we may share your personal information with, for example, our suppliers or clients, tax authorities, social security authorities, law enforcement or other government authorities.
4. Location of your personal information
Your personal data will be placed exclusively within the European Union and the European Economic Area.
5. Storage of personal data
We keep your personal data for a limited time and this data will be deleted when it is no longer necessary for processing purposes. In most cases, this means that we will keep your data for the duration of your relationship with us. If possible, we will delete the data during your relationship with us, as soon as they are no longer needed. In any case, we will delete your personal records no later than the expiration of the statutory periods after the end of the contractual relationship, unless the legislation requires their storage.
We may process your personal data for a longer period of time after the end of the relationship in the event of an ongoing legal dispute or if you have given us permission for long-term storage of your personal data.
6. Legal basis for processing your data
In most cases, we process your personal data on the basis that the processing is necessary for the purposes of the legitimate interest we pursue, on a contractual basis or on the basis of your consent as a data subject. I can withdraw my consent at any time by a demonstrable notice on our website. In many cases, we will also have to process your personal data based on a legal obligation in terms of a special regulation. In the case of processing based on consent, you always have the option to withdraw your consent.
7. RIGHTS OF THE PERSONS CONCERNED
It is important that you understand that it is your personal data that we are processing and that we want you to understand this. Even if we do not need your permission to process your personal data, because we are required to do so by law or laws related to our contract, you have many rights in connection with the processing of your personal data. The text above will answer most of your questions.
Your rights
Right of access
You can request information about how we process your personal data, including information about:
Why we process your personal data
What categories of personal data do we process?
With whom we share your personal data
How long do we keep your personal data or what are the criteria for determining this period
What are your rights?
Where we get your personal data from (if we didn't get it from you)
If the processing includes automated decision-making (so-called profiling)
If your personal data has been transferred to a country outside the EEA, how will we ensure the protection of your personal data.
All the above information is available in this document.
You can also request a copy of the personal data we process about you. However, additional copies will be charged.
Right to rectification
It is important that we have correct information about you and we ask that you notify us if any of your personal information is incorrect, e.g. if you have changed your name or if you have moved.
Right to erasure
If we process your personal data in an unlawful manner, for example if we process your personal data for longer than necessary or without reason, you can ask us to delete this data.
Right to limitation
From the moment you requested the correction of your personal data or if you objected to the processing and until we can investigate or confirm the problem
accuracy of your personal data (or change it according to your instructions), you are entitled to limited processing. This means that we (with the exception of personal data retention) may only process your personal data in accordance with your consent if it is necessary in connection with legal claims, to protect someone else's rights, or if there is a significant public interest in the processing. You can also request that we restrict the processing of your personal data if the processing is unlawful, but you do not want us to delete the personal data.
The right to object
If you believe that we do not have the right to process your personal data, you can object to our processing. In such cases, we can only continue processing if we can demonstrate compelling legitimate reasons that outweigh your interests, rights and freedoms. However, we may always process your personal data if it is necessary to determine, exercise or defend legal claims.
Right to data transfer
You may request that your personal data, which you have provided to us for processing based on consent or to fulfill a contract, be provided to you in a structured, commonly used and machine-readable format. You also have the right to request the transfer of this information to another data controller.
Withdrawal of consent
You have the right to withdraw your consent and we will subsequently stop our processing activities based on this legal reason.
We will also inform other parties to whom we may have provided your personal data about your request/s.
In case of doubt, you have the right to file a proposal to initiate proceedings pursuant to § 100 of the Personal Data Protection Act to the relevant supervisory authority, for example via www.dataprotection.gov.sk.
How can I complain about the use of my data or exercise my rights?
If you want to file a complaint about how we process your personal data, including in relation to the above-mentioned rights, you can contact us at centrumzlaby@gmail.com and your suggestions and requests will be checked.
If you are not satisfied with our answer, or if you believe that we are processing your data unfairly or illegally, you can complain to the relevant supervisory authority, which is the Personal Data Protection Office (ÚOOÚ). You can find more information about ÚOOÚ and their procedure for submitting complaints here: www.dataprotection.gov.sk.
8. Contact information
If you have any other questions regarding the processing of your personal data, you can contact us through our correspondence address listed on our website https://pucovachata.sk/contact or by email centrumzlaby@gmail.com or by phone
on tel. +421911 273 488.